Using Chalkboard
Using Chalkboard
Why do you need each Google permission?

Connecting your Chalkboard account to a Google business listing is a key part of how we make it so easy to request and manage your reviews for your business. You may notice while

What to know about asking for reviews

At Chalkboard, we know that happy customers are glad to give you a review -- and that simply asking for them is the key to growing your small or local business. More reviews

Tips on how to ask customers for reviews

As a local business, it's still really important to have a strong online presence. Many people look for local businesses online, or use the internet to research a business they're thinking about using.

How we process consumer personal information

This information is relevant to consumers - the customers of local businesses who use Chalkboard.Chalkboard is a service that allows local businesses to collect more reviews from happy customers by making the

Why do you need each Facebook permission?

It may be worrying to see Chalkboard ask for so many permissions to access your Facebook account, but you can rest assured that Chalkboard only asks for the permissions it needs, and manages

Contact us

You can contact us by email, or directly from the Chalkboard app. Find out how to contact us.

Looking after your customer's personal data

This article is about your obligations to your customers. If you want to find out about how Chalkboard stores your own data (as a customer of Chalkboard), please read our privacy policy.

Porting your number away from Chalkboard

If you were assigned a number that you love from Chalkboard, but you’ve decided to stop using our app - you are able to take your Chalkboard number with you.

Setting up voicemail

Voicemail is an essential tool for any business and here at Chalkboard, we understand the importance of being able to stay in the loop, even when

Using the working hours feature

We created the working hours feature so that you can ensure you receive all the calls, messages and notifications when you need them most

How contact cards work

Contact cards make up your Chalkboard phonebook and are a great way to store all the information you need separately from your device's

Blocking a number

We understand that from time to time, unwanted or spam-like contact happens, so we've given you a quick and easy way to take action and manage this accordingly

What are Lists?

Lists are a great way to categorise and group your contacts into usable marketing lists ready to use with our Broadcast feature. You can add a main number to as many

What is a broadcast message?

Broadcasts are a quick and easy way of sending a custom message to multiple numbers associated with a custom list. Broadcasts are an effective way of using the lists

Switching from app store billing to a credit or debit card subscription

So you've got an Apple or Android store subscription, but here you are, wondering what this whole "switching" thing

Cancelling your Apple App Store/Google Play Store subscription

We'd be sad to see you go, but cancelling your subscription is easy and can be completed in a few simple clicks, simply follow the instructions below to get started

Media messaging in Chalkboard

Sending and receiving media in Chalkboard might as well add "endless interaction possibilities" to the list of features we offer, all packaged nicely within

What are templates?

Templates, also known as canned or saved replies, are a great way to reduce repetitive manually typed responses with improved consistency

Using a Chalkboard number with WhatsApp Business

Many Chalkboard customers find it useful to be contactable and present on WhatsApp through their Chalkboard number. Here's a guide to setting up WhatsApp Business.

If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Contact us.