Using Chalkboard
Using Chalkboard
How we process consumer personal information

This information is relevant to consumers - the customers of local businesses who use Chalkboard.Chalkboard is a service that allows local businesses to collect more reviews from happy customers by making the

Contact us

You can contact us by email, or directly from the Chalkboard app. Find out how to contact us.

Looking after your customer's personal data

This article is about your obligations to your customers. If you want to find out about how Chalkboard stores your own data (as a customer of Chalkboard), please read our privacy policy.

Porting your number away from Chalkboard

If you were assigned a number that you love from Chalkboard, but you’ve decided to stop using our app - you are able to take your Chalkboard number with you.

Setting up voicemail

Voicemail is an essential tool for any business and here at Chalkboard, we understand the importance of being able to stay in the loop, even when

Setting up working hours

We created the working hours feature so that you can ensure you receive all the calls, messages and notifications when you need them most

What are contact cards?

Contact cards make up your Chalkboard phonebook and are a great way to store all the information you need separately from your device's

Blocking a number

We understand that from time to time, unwanted or spam-like contact happens, so we've given you a quick and easy way to take action and manage this accordingly

What are lists?

Lists are a great way to categorise and group your contacts into usable marketing lists ready to share with your team and use with our broadcast feature.

What is a broadcast message?

Broadcasts are a quick and easy way of sending a custom message to multiple numbers associated with a custom list. Broadcasts are an effective way of using the lists

Switching from app store billing to a credit or debit card subscription

So you've got an Apple or Android store subscription, but here you are, wondering what this whole "switching" thing

Cancelling your Apple App Store/Google Play Store subscription

We'd be sad to see you go, but cancelling your subscription is easy and can be completed in a few simple clicks, simply follow the instructions below to get started

Media messaging in Chalkboard

Sending and receiving media in Chalkboard might as well add "endless interaction possibilities" to the list of features we offer, all packaged nicely within

What are templates?

Templates, also known as canned or saved replies, are a great way to reduce repetitive manually typed responses with improved consistency

Using a Chalkboard number with WhatsApp Business

Many Chalkboard customers find it useful to be contactable and present on WhatsApp through their Chalkboard number. Here's a guide to setting up WhatsApp Business.

Cancelling your direct card billed subscription

We'd be sad to see you go, but cancelling your subscription is easy and can be completed in a few simple clicks, simply follow the instructions below to get started.

Setting up call forwarding

Call forwarding is a quick and easy way to make sure that calls can still be answered, even when you're not around to take them personally.

Inviting your team to Chalkboard

Chalkboard works best when you invite your team, so we've made inviting new users a doddle, and managing users even easier.

Managing your team in Chalkboard

Managing your team in Chalkboard is nothing more than a few simple clicks.

Creating phone numbers in Chalkboard

Chalkboard works best with your team collaborating in it, but phone numbers are really what makes Chalkboard work!

Managing numbers in Chalkboard

Managing your phone numbers in Chalkboard is nothing more than a few simple clicks.

Setting a call greeting

Call greetings are a great way to personalise every incoming call and pass on valuable information to your caller before the call starts.

Managing push notifications and permissions in Chalkboard

Push notifications are key to a communications app, so you'll want to make sure you've got them set correctly for Chalkboard to work as it should.

Managing your direct card billed subscription

When you pay for your Chalkboard subscription via direct card billing, you're in control.

Setting up auto-reply

Auto-reply is a feature that allows you to send a personalised automated SMS message

Enabling automatic app updates

Chalkboard always works best when its updated to the latest version.

Setting up call recording

Whether it's for training and monitoring purposes, to set quality assurance standards or to keep detailed records, call recording can help you circle

Setting up personal hours

Personal hours allows users to individually add in their shift pattern or working days/hours so that they can take control of their work/life balance

If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Contact us.