Voicemail within Chalkboard

Voicemail is an essential tool for any business and here at Chalkboard, we understand the importance of being able to stay in the loop, even when briefly, you were out of it.

Being able to create your own voicemail to greet callers when you're busy is something that helps personalise that experience whilst giving you the opportunity to capture details you might miss if you didn't have voicemail services enabled like a last-minute order or request.

We've made the whole process simple, just read on and if you don’t yet have Chalkboard, you can trial it for free here.

Creating a custom voicemail greeting

Creating a custom voicemail that fits the needs of your business not only allows you to give the personal touch when you're not around to take a call, but also gives you the opportunity to pass on key information like opening hours or a tailored message to suit your needs.

Want to set up a custom voicemail?

Simply head to Settings (cog icon at top right), select Voicemail, and tap on Add custom greeting (It's as easy as that).

You can even label the greetings to make it easy to see the difference between an "I'm on holiday, back soon" voicemail greeting and the typical "Our opening hours are..." greeting and change them as/when to suit your needs - simply toggle between your voicemails to enable the newly selected greeting and you're done.

There's no limit to how many custom greetings you can add, so get creating!

(Don't worry, if voicemail isn't a feature you need right now, you can just leave it switched off)

Receiving voicemails

Gone are the days when you have to actually dial your voicemail and press all combinations of numbers to listen to and manage voicemails.

We've simplified the whole process by adding voicemails you've received from both saved contacts and new numbers directly within the message thread making everything visible in one place - simply press play on that new voicemail and you're all caught up!

You even get the option to switch on voicemail transcripts for when business keeps you busy and you want to read the content of the voicemail on the go - just head to Settings (cog icon at top right), select Voicemail, and switch on Voicemail transcription.

Updated 53 days ago.

If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Contact us.