Cancelling your direct card billed subscription

We'd be sad to see you go, but cancelling your subscription is easy and can be completed in a few simple clicks, simply follow the instructions below to get started.

How do I cancel?

If you're billed directly by Chalkboard (and not from the Apple or Google Play Store), you can cancel your subscription by:

  • Tapping Settings (cog at the top right)
  • Select Manage workspace
  • Tap Subscription
  • Click the Cancel subscription button
What happens if I cancel during my 7-day free trial?

If you cancel before the end of your 7-day free trial, you'll still have access to your Chalkboard account up until the end of the 7-day period.

If you change your mind and want to return to us, you'll have a further 7 days to restart your subscription if you want to retain your Chalkboard number - you can simply log back into the app to restart your subscription.

Please note, after 7 days, all call and message history will be removed from the app.

Can I cancel part way through a month?

You can cancel your Chalkboard subscription at any time, hassle-free.

If you decide you no longer need Chalkboard after you've paid for the month, you'll still have access to Chalkboard up until the next payment date, which you'll be able to see in the Billing screen, just look for the date next to Next billed.

Unfortunately, we don't offer refunds, so if you're looking to cancel, we advise you to do this just before the next billed date to make sure you're not paying for a service you don't need.

What if I have an Apple or Google subscription instead?

If you've got a Chalkboard subscription that is managed via either the Apple or Google Play Stores, you'll need to follow the steps here to cancel your subscription.

Was Chalkboard not what you were looking for?

We get it, sometimes things don't work out.

But as a business, we love feedback, and if Chalkboard was lacking any features, didn't perform how you hoped it would or you have any general feedback we would love to hear it.

You can click this link to leave us feedback in less than 60 seconds.

Updated 21 days ago.

If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Contact us.