Note: Chat is launching April 2021.
We’ve worked hard to make Chalkboard Chat as simple to use as possible, but there may be some features you haven’t quite noticed or gotten the full benefit from.
Perhaps you’re weighing the decision to subscribe and want to learn more about everything a subscription includes.
Either way, here’s a list of all of the features included in our chat product.
If you selected a list with 20 customers on it, you could send one message that would then appear as separate messages to each of those 20 people.
One tick when sent, and two ticks for being delivered.
It’s important to get permission to message your customers, so we give you little reminders throughout using Chat.
For example, a bakery might have a ‘gluten free’ list of customers
Always know if a customer has been asked to leave you a review, and request one if they haven’t - all from the chat view
You can see if a customer has left you a review, and link to reply to it from your chat with a customer.
By having the “review status” viewable from chat, you’re able to quickly follow up by sending your customer a message and reminding them.
Updated 11 days ago.
If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Get help.