Add, remove & assign phone numbers on demand
Manage, respond to, and share calls with your team
Send & receive any message you need to
Keep contact details in one place with a shared phonebook
For on-the-go teams to share messages, calls, and contacts
A full directory of all our included features
What is business voicemail?
Voicemail is an essential tool for any business. We understand the importance of being able to stay in the loop, even when briefly, you were out of it.
Being able to create your own voicemail to greet callers when you're busy or enjoying some downtime helps to personalise the experience whilst giving you the opportunity to capture details you might miss without voicemail services enabled.
Not only can you record multiple greetings, but you can switch between them in just a few clicks. With Chalkboard, you can easily set a holiday message and switch back to your regular greeting when you're ready to get back to work.
Voicemail features in Chalkboard
Chalkboard’s voicemail feature is available to all users as part of a virtual phone number that works to improve your communications. Expect HD-quality calls, SMS/MMS text messaging, auto-reply to missed calls and more, all from one intuitive app.
We know that running a business is 24/7, but also that maintaining a good work/life balance is essential. That’s why Chalkboard allows you to set a different message for out-of-hours compared to your missed call voicemail.
How to create a custom voicemail greeting
The personal touch
Creating a custom voicemail that fits the needs of your business not only allows you to give the personal touch when you're not around to take a call, but also gives you the opportunity to pass on key information like opening hours or unexpected business updates.
Set a custom voicemail
Simply tap on your user avatar (top left), select Manage workspace, tap Phone numbers (and select the phone number you want to set voicemail on), then choose Voicemail, and tap Add custom greeting. It really is as easy as that!
You can create several greetings and switch between them whenever you need. As you can record multiple greetings (there is no limit), you can easily label them to make it easy to choose the right one to suit your needs.
You can also have different voicemail greetings for when you miss a call in working hours, and for when you receive a call out of working hours.
Why do business owners love virtual phone numbers?
Increased flexibility: Virtual phone numbers allow business owners to have a phone number that is not tied to a specific location. This means that they can have a local presence in multiple locations without having to set up multiple physical phone lines.
Cost savings: Virtual phone numbers are often less expensive than traditional landlines and do not require the purchase of additional hardware or infrastructure.
Improved customer service: Virtual phone numbers can provide advanced call routing and voicemail options, which can improve customer service by ensuring that calls are directed to the appropriate person or department and that messages are captured when no one is available to answer the call.
Increased mobility: Virtual phone numbers can be easily transferred to different devices, which can increase mobility and allow business owners to stay connected even when they're away from their office.
Professional image: Virtual phone numbers can help a business project a more professional image. Having a dedicated phone number can make a business look more established and trustworthy to customers.
Better disaster recovery: Virtual phone numbers can be configured to forward to another number, in case of an emergency, which means that businesses can continue to receive calls even if the office is closed or inaccessible. This ensures that the business doesn't miss any important calls or messages.
Easy voicemail management: Virtual phone numbers that come with voicemail functionality allow business owners to easily listen, read and manage voicemails, which can save time and improve productivity.
Customisable greetings: A custom voicemail greeting is a simple and effective way of giving your callers confidence in your business. Even if you’re unable to immediately take a customer call, it leaves them with a most positive impression.
