VoIP services

VoIP (Voice-over-IP) allows you to make business calls over mobile data or WiFi, without needing phone lines.
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What is VoIP calling?

Voice-over-Internet Protocol (VoIP) enables you to make calls over the internet instead of using old-fashioned phone lines or cellular networks.

Chalkboard is a VoIP calling phone service that's perfect for small but ambitious businesses like yours. It's super flexible and lets you call and text from anywhere with an internet connection.

If you're looking for a better way to stay connected with your customers, VoIP might just be the answer!

A modern solution

The business environment has completely changed over the last decade or so. Businesses are ditching their landlines for VoIP providers for a simple reason: legacy phone systems were designed for the needs of a different era. Today’s workplaces need technologies that address modern requirements.

VoIP uses the internet to connect callers. The number you get from a VoIP provider such as Chalkboard is like any other phone number and the recipient won’t know that you’re calling from a VoIP number.

VoIP: Why your business needs it

For remote and hybrid teams

Modern workplaces have distributed teams and multiple channels of communication for both internal and external participants. The landline systems are not equipped to handle synchronous communication from multiple locations. Typical mobile phones are expensive and come with only basic communication features. VoIP solves these problems and offers tools for business communication.

Any connected device = VoIP device

Unlike other phone systems, VoIP is device-neutral and allows you to make and receive calls from any device connected to the internet. It could be your smartphone, tablet or laptop – as long as it has the app from your VoIP provider and you have a reliable internet connection, you will be able to use your number.

Cost and time savings

Your business doesn’t have to spend on additional devices or hardware. The VoIP charges are also relatively low when compared to traditional phones, especially for long-distance calls. You can quickly onboard employees by giving them access to your VoIP provider. So, VoIP saves you money, time and effort.

All the tools you need

Today’s business communication isn’t merely about calls. There's also texts and instant messages to name just a few. VoIP providers give you a host of features to expand, optimise, manage and improve your communication. From call forwarding to group broadcast SMS, these are features that businesses of all sizes will need.

Increased productivity

Merely by connecting to the internet, your team members will be able to use their VoIP service and adapt to changing conditions. This is how businesses can become agile and improve their collective productivity.

High scalability

With traditional phone systems, adding users means getting new devices and other hardware. With VoIP, you can give access to a new team member from a different location without having to worry about buying a new smartphone.

Instantly get business phone numbers for your team

Chalkboard gives you all the business phone number and messaging features you need, without a phone system.

No contracts, no SIM cards, and no configuration. Just install the app and go!

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Top VoIP features

If you're looking for a VoIP provider, here are some must-have features you need:

  • Category focus: Does the VoIP provider only have systems for large enterprises or do they have solutions that meet the requirements of small business owners?
  • Pricing: Choose a VoIP provider with affordable subscription plans where you don’t have to pay for features that you won’t use.
  • Number sharing: When your team members can share a number, it will drastically improve customer service and internal collaboration.
  • Auto-reply: Missed calls are missed business opportunities. Auto-reply lets you continue the conversation and come across as professional.
  • Auto-attendant: Look for a VoIP provider who can transfer calls to the right extensions without the need for human intervention.
  • Group broadcast: Unlock the power of business texting and reach a large number of customers in one go.

Chalkboard comes with these VoIP features as standard. Ready to get started?

How to get a VoIP business number in 4 easy steps

Just install the app, choose your new VoIP phone numbers and start calling & messaging with the whole team straight away.

Install the app

It's available on the Apple App Store® (for iPhone®), or on Google Play (for Android phones such as Samsung).

Choose business VoIP numbers

Now you can choose the new business phone numbers that you like and secure them instantly.

Customise your numbers

Set up your customisable auto-replies and voicemails. Don’t worry if you miss something, you can always make changes later.

Invite the team

With a few more taps, you can invite the rest of your team to install the app and share numbers. You're always in control of who has access to each number.

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FAQs: VoIP

What is a VoIP service?

VoIP (Voice over Internet Protocol) refers to the technology that lets you make phone calls over the internet. That means you can make calls from a traditional phone or from a PC or mobile device using a softphone, all thanks to a broadband connection.

VoIP services are software solutions that use this technology to provide businesses with all sorts of helpful functions like call forwarding and voicemail-to-text. That's why a lot of business users are switching to VoIP solutions – they come with extended, business-focused functions that traditional phone systems just can't match.

How does a VoIP service work?

VoIP services work by taking the old-fashioned analogue signals from your phone and turning them into digital data. That data then gets sent over the internet and on the receiving end, it gets turned back into an analogue signal so you can complete your call.

The best VoIP providers not only offer excellent pricing and scalability, but they also have the technology in place to make it work seamlessly. Within minutes, you can get started with Chalkboard and keep all your business communications in one place, on one app.

What is VoIP used for?

VoIP is a versatile technology that's used for all kinds of communication, from one-on-one phone calls to group chats and conference calls. Plus, it can handle all of the traditional phone system functions such as caller ID and direct dial numbers, so you never miss an opportunity.

VoIP services are a great option for business collaboration. For example, can use VoIP to send SMS messages to clients, prospects and other external stakeholders, and it's a more cost-effective alternative to traditional business SMS services. With VoIP, the possibilities are endless!

Are there any requirements to use VoIP with Chalkboard?

The main thing you should be aware of is the strength of your internet connection. To take and make calls through Chalkboard, you must have a good internet connection.