Troubleshooting
Troubleshooting
How to change your login email

If you're looking to change the email address that you use to login to Chalkboard, simply

How can I find my Google My Business listing?

You may not be sure whether you already have a Google My Business listing for your business. This guide will help you to find out. If you're already sure that you don't have

How can I find my Facebook business Page

You may not be sure whether you already have a Facebook Page for your business. This guide will help you to find out. If you're already sure that you don't have a Facebook

FAQs

Some quick answers to questions we've been asked about using Chalkboard.

Phone number quality issues

It's unlikely that you'll find a quality problem with Chalkboard. But if you do find your number is receiving unwanted/unexpected calls or messages, it may be that the number does have a 'quality issue'.

Problems receiving verification / 2FA codes

Many services don't allow virtual phone numbers to be used during the verification process. We explain what this means and what you can do about it.

Call quality issues

Whilst most Chalkboard calls will always benefit from the best calling experience, sometimes, things go wrong, with some calls

Notifications issues

Push notifications are at the heart of any good communications app, so we created this guide so that if things do go wrong, we can try to help

How to delete your Chalkboard account

If you decide that you no longer require Chalkboard, you can request your account data be deleted straight from the app at any time.

If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Contact us.