Troubleshooting
Troubleshooting
How to change your login email

If you're looking to change the email address that you use to login to Chalkboard, just send our team an email at [email protected], and we’d be happy to help. It's

How to choose your Google account when connecting

If you have several Google accounts, you'll be able to choose the account that your Google My Business listing is associated with (or sign in to another Google account), during the connection steps.

How can I find my Google My Business listing?

You may not be sure whether you already have a Google My Business listing for your business. This guide will help you to find out. If you're already sure that you don't have

How do I log into a different Facebook account

If you're signed into a Facebook account that is different to the one that holds the Facebook Page that you want to connect to Chalkboard, you'll first need to log out of the

How can I find my Facebook business Page

You may not be sure whether you already have a Facebook Page for your business. This guide will help you to find out. If you're already sure that you don't have a Facebook

FAQs

Some quick answers to questions we've been asked about using Chalkboard.

Phone number quality issues

It's unlikely that you'll find a quality problem with Chalkboard. But if you do find your number is receiving unwanted/unexpected calls or messages, it may be that the number does have a 'quality issue'.

Problems receiving verification / 2FA codes

Many services don't allow virtual phone numbers to be used during the verification process. We explain what this means and what you can do about it.

If you can’t find an answer here, you can always contact our friendly team through the Chalkboard app. Click Settings, then Contact us.