Resources

Helpful advice for independents, professionals, and local businesses
Help & advice
5 minutes

This article decodes different types of fake Google reviews, explains how to spot them, and tells small businesses exactly how to handle them.

Help & advice
6 minutes

Google reviews are a small business’s best friend and when it comes to requesting them, SMS is the gold standard. If you've never texted your customers before, here're five templates to get you started.

Help & advice
5 minutes

The former Facebook Reviews has evolved into Facebook Recommendations. What’s the difference, and is it better?

Help & advice
4 minutes

Starting to request your first Facebook reviews? Don't go in blind. Our beginner's guide will help you navigate the platform and get off to a
flying start.