Add, remove & assign phone numbers on demand
Manage, respond to, and share calls with your team
Send & receive any message you need to
Keep contact details in one place with a shared phonebook
For on-the-go teams to share messages, calls, and contacts
A full directory of all our included features
Call routing
What is call routing?
Call routing software allows inbound calls to a single line – for example, your business's main number – or direct calls to any other phone line within your business. Inbound calls can route through a phone menu or interactive voice response (IVR) system to a team, department or a specific team member.
Call routing is useful for businesses looking to improve customer service and streamline their call-handling process.
The benefits of call routing
Call routing ensures that incoming calls are directed to the right person or department, which improves the customer service experience.
Automatic call distribution (ACD) evenly distributes incoming calls, which streamlines the call handling process and ensures that no one person is overwhelmed with too many calls.
Call routing allows you to create custom routing rules based on time of day, caller ID or other criteria, which can increase the efficiency of your call-handling process.
The easy way to share phone numbers with your team
Chalkboard gives you all the business calling and messaging features you need, without a phone system.
Text and call as a team with shared or private numbers. Flexible and simple.
No contracts, no phone system, no SIM cards, and no configuration. Just install the app and go!
Including missed call auto-reply, working hours, templates, and much more...
Get started today
It's the easy way for your team to text and call together without the hassle and complexity of a phone system!
