Call queue

A call queue helps to manage inbound calls to reduce customer wait time and improve efficiency.

What is a call queue?

A call queue is a system that organises and distributes inbound calls in a contact centre or phone system. It’s a useful feature for businesses that experience a high volume of calls in a short amount of time.

The aim of using a call queue is to reduce wait times. If you have an auto attendant system, it can handle inbound calls and place them in the call queue according to set priorities.

The easy way to share phone numbers with your team

Chalkboard gives you all the business calling and messaging features you need, without a phone system.

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Text and call as a team with shared or private numbers. Flexible and simple.

Takes minutes to set up

No contracts, no phone system, no SIM cards, and no configuration. Just install the app and go!

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Including missed call auto-reply, working hours, templates, and much more...

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It's the easy way for your team to text and call together without the hassle and complexity of a phone system!

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