Add, remove & assign phone numbers on demand
Manage, respond to, and share calls with your team
Send & receive any message you need to
Keep contact details in one place with a shared phonebook
For on-the-go teams to share messages, calls, and contacts
A full directory of all our included features
Choosing a good business phone means going through several business mobile contracts to find the one that’s flexible, easy to use, reliable, remote-friendly and suits your budget. This guide to business mobile contracts will help you understand them and choose the one that fits your needs.
Business communication has dramatically changed over the last few years. With several options on the market, it can be difficult to choose the right business phone for professionals. Understanding business mobile contracts will help you make the right choice.
While comparing business mobile contracts, you should know that the features you want from a business phone will be different from those in a regular phone. For business use, the following features are generally considered the more important:
In business mobile contracts, the most important factor is the tariff. You should only have to pay for the services that you reasonably will use. If you use the phone to make cold calls or for customer service, you will need additional minutes for those. You shouldn’t be in a situation where you overuse your quota and pay higher rates for additional calls.
Your business mobile contract should also give you a robust amount of data per month. Importantly, you should be able to monitor the data usage through an app or website. This can be a complex process if you’re selecting a business phone for your whole team.
Different contract lengths come with different benefits. Shorter contracts will be more expensive but will give you the freedom to upgrade your device more often. Longer contracts are more affordable but you would be tied to a device for a longer period.
The other aspect to consider is whether you want a SIM-only contract. These come with affordable monthly fees, which will better suit the needs of small businesses.
The handset you choose should be based on ease of use, prior experience with the model, current office software and flexibility. You should also ensure that the apps you currently use will work on the new device.
If it’s a phone dedicated for business use, you may not need an expensive phone. A robust phone that has all the functionalities you need could be a reasonable choice.
Everything else is academic if your network doesn’t offer seamless coverage in your office. While network coverage has significantly improved in the country, bear in mind that there are still dark spots with no or weak coverage that can disrupt phone calls.
If you have a remote or hybrid team, ensure that their homes also have sufficient signal strength. In case you work from client sites, that also needs to be taken into account.
What happens if you have a problem with the device, coverage, app compatibility or billing? It should be easy to get in touch with customer support without having to call or email multiple times and explain the same problem. This can be a problem with large providers since they have millions of users.
While comparing business mobile contracts, see if they can provide a dedicated manager. This will make it easy for you to lodge complaints. A manager might also suggest the best options in case you want to upgrade or add more people.
Considering how competitive the industry is, business mobile contracts might also offer you certain freebies or joining discounts. The trick is to find an offer that best suits your interests.
Even if they don’t offer a discount outright, it is always worth asking for one. If you can show that you’ll be a long-term customer, they might throw in a few freebies to seal the deal.
Business mobile contracts can be tedious and needlessly binding for you and your team. Chalkboard, rated as one of the best second number apps is a superior option. Why?
No binding contracts: There are no business mobile contracts to worry about. You can download the app and get started in minutes.
Made for collaboration: Your team can share phone numbers and collaborate easily. This makes it ideal for remote and off-site work.
Enhanced chat: You can broadcast messages in one go and engage in conversational marketing with your customers.
Auto-reply: Send pre-written messages to calls that you might miss and keep the conversation going.
Easily scalable: If more members join your team or your customer base expands, you can easily upgrade to a better plan.
Download Chalkboard and try it now. It’s affordable, advanced and designed with small businesses in mind.
The must-have features of a business phone that small business owners should keep in mind