Help & advice
Help & advice
6 minutes

Google reviews are a small business’s best friend and when it comes to requesting them, SMS is the gold standard. If you've never texted your customers before, here're five templates to get you started.

Help & advice
5 minutes

This article decodes different types of fake Google reviews, explains how to spot them, and tells small businesses exactly how to handle them.

Help & advice
7 minutes

Are you tempted to buy Google reviews for your business? While buying reviews might seem like a quick and easy solution, it will likely lead to several negative consequences for your business.

Help & advice
7 minutes

It's never too late to win your customer's heart (and a five-star review!). Here's how to go from zero to hero after receiving a bad review.