Google and Facebook reviews are a prime source for people looking to know more about your business. But which one has more power? Which one should you focus on? Which is better for small businesses?
Whether you're the business owner or the customer, there
are a few things to consider before rushing to delete
a negative review.
Wondering if it would be more mature to just delete that scathing review?
Not so fast. Here are 8 ways a bad review can help businesses and customers alike.
Maybe your problem got solved after all, or you just want to tone your frustration down a notch. Luckily, it's not too late to undo the damage — here's how to delete or edit a bad Google review.